No to ticket office closures on London Midland – Day of Action

The Department for Transport will soon be announcing its decision on London Midland’s plans to close or severely reduce opening hours at 86 of its 90 ticket offices.

Leaked documents reveal that London Midland stands to make an additional £1.25 profit as a result of these closures, while at the same time it continues to receive subsidy from the taxpayer of over £100m a year

With season ticket increases in the region of 7% for many of its passengers last year, no wonder that the company is boasting some tidy profits.

London Midland passengers are understandably outraged by the company’s plans to close down ticket offices which not only provide help and assistance to customers but also amount to the only visible staff presence on many stations. 

Over 18,000 of them registered their opposition to the planned closures.  Centro the regional transport authority fior the West Midlands is also opposed.  So too are many councillors and MPs, with Frank Dobson laying down an Early Day Motion  in parliament on this very issue.

But still Justine Greening, the Secretary of State, won’t rule out London Midland’s proposals.

So its up to us to keep up the pressure.  Action for Rail will be holding a day of action on Thursday 26th July.  Stations so far identified for activity are:

Birmingham New Street, 8am

Birmingham Snow Hill, 8am

Worcester Foregate Street, 8am

Stourbridge Junction, 8am

Please lend us your support.  For more information, contact Matt Dykes at