Hot on the heels of their proposals to remove guards/conductors from Southern services, Govia Thameslink Railways Ltd (GTR) are now proposing even more passenger misery through 84 Station ticket office closures and reduced opening hours and services at others with the resultant loss of more jobs.
These damaging cuts on the Southern and Great Northern Thameslink services fly in the face of the fact that there is still a clear need for staffed ticket offices at stations. Indeed, all the research shows that many passengers prefer to buy from the ticket office rather than from a ticket machine. Replacing staffed ticket offices with ticket machines, or mobile staff expected to sell tickets on platforms, will undoubtedly limit the quality and range of services available to passengers.
Consultation on these changes is being rushed through and there is only limited time until midnight on the 13 March to register your objection with either London Travel Watch or Transport Focus.
We are urging everyone both individually (and collectively as an organisation where you can) to let the relevant watchdog know that you oppose these changes and are concerned about their implications.
We can save our ticket offices!
Please click on these links to send an email, or letter, direct to either London TravelWatch or Transport Focus who are the relevant bodies responsible for all the individual stations that are listed below by March 13, 2016:
London Travel Watch
City Thameslink (Holborn)
City Thameslink (Ludgate Hill)
Elstree & Borehamwood
Luton Airport Parkway
Mill Hill Broadway
Queens Rd Peckham
Welwyn Garden City
Letchworth Garden City