Ignoring evidence from passengers, transport experts and unions, former London Mayor Boris Johnston pressed ahead with closing nearly all London Underground ticket offices.
The closure of ticket offices was not evidence based – it occurred without proper consultation with passengers or adequately trialing the impact first. However, following renewed lobbying, a review of the closure programme is now taking place.
London TravelWatch is the passenger body which has been commissioned to carry out a survey of the views of passengers. We are urging you to fill out the survey and to encourage members, friends, family and colleagues to contribute via the following link to make the case for ticket offices on the London Underground.
Have your say in under 5 minutes
The survey closes on Monday 24th October.